Returns Policy
As all pieces are made to order, Nicometals does not offer returns or exchanges, except in cases where the product arrives damaged or faulty. A claim must be made within 14 days of receiving the item, and the product must be returned in its original packaging, including all components.

Discounted items are not eligible for return.

Custom-made or modified items are non-returnable.

Gift certificates cannot be returned.

Warranty Policy
Items with a 1-Year Warranty, as indicated in the product description, will be repaired or replaced if they break within one year from the date of purchase under normal usage conditions. The warranty does not cover loss, theft, or damage caused by improper handling.

Please follow the care instructions in the Care Guide tab within the product details. Failure to follow these instructions will void the warranty.
Customers are responsible for return shipping costs.

This warranty applies only to purchases made on or after 05/02/25, the date the warranty policy was implemented.